Shipping policy
Shipping Policy
Last updated: 4/3/26
At butter, we know how important it is to get your order quickly, especially when you're ready to make mornings a little easier. 💛
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order has been processed, you’ll receive a confirmation email with your tracking information.
Shipping Rates
We keep shipping simple and transparent:
- Free Shipping on all U.S. orders over $45
- Flat Rate Shipping: $4.95 for orders under $45
Shipping rates are calculated and displayed at checkout.
Estimated Delivery Time
After your order has shipped, you can expect delivery within:
- 3–5 business days (U.S. orders)
Please note: delivery times are estimates and may vary depending on your location and carrier delays.
Order Tracking
Once your order ships, you’ll receive a tracking link via email so you can follow your package every step of the way.
If you don’t see your tracking email, please check your spam or promotions folder.
Shipping Carriers
We work with trusted carriers to ensure reliable delivery. Your order may ship via USPS or other regional carriers, depending on your location.
Incorrect or Missing Addresses
Please double-check your shipping address at checkout.
If an incorrect address is entered, we are unable to guarantee delivery. If you notice a mistake, contact us as soon as possible at hello@butterbrush.com and we’ll do our best to update it before your order ships.
Delayed or Lost Packages
If your tracking shows a delay or your package appears lost, don’t worry—we’re here to help.
Reach out to us at hello@butterbrush.com and we’ll work with the carrier to resolve the issue as quickly as possible.
Questions?
If you have any questions about your order, feel free to contact us at hello@butterbrush.com. We’re always happy to help.